If you are an existing Online Banking user who is experiencing trouble logging into our new Online Banking platform for the first time, click here to view our how-to article.

How do I enable biometrics/Face ID on mobile?

1. From the My Accounts screen, select the “More” at the bottom right of the screen

2. Select “Settings”

3. The second option will show if Face ID is enabled. If you would like to enable or disable Face ID, select the Face ID option, then “Go to settings”

4. Press the toggle next to Face ID to enable or disable Face ID in Blue Digital. If it is green, it is enabled. If it is grey, it is disabled.

Updated on September 26, 2024