Author: Joshua Hall
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How do I view the devices used to login to my account?
1. To view the devices that have been used to login to your account, click on the profile icon to the right of “Self Service” on the landing page. 2. Select “My Profile” from the dropdown menu. 3. Select “Devices”… Read more →
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How do I change my password?
1. To change your password, click on the profile icon at the top of the landing page. 2. On the dropdown menu, click on “My Profile.” 3. Select “Login & Security.” 4. Click on “Change.” 5. You must enter your… Read more →
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How do I report a fraudulent transaction?
1. To report a transaction as fraudulent, start on the landing page and select the account from which the transaction originated. 2. Find and click on the transaction. 3. Click on the “Report” button. 4. You can either dispute the… Read more →
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How do I transfer to and from my account at another financial institution?
Follow these steps to connect your external account to your account with Blue and initiate a transfer: 1. From the landing page, click on “Self Service.” 2. From the drop-down menu, click on “Manage External Accounts.” 3. Select “Connect Account.”… Read more →
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How do I access Bill Pay?
1. From the landing page, click on “Move Money.” 2. On the drop-down menu, select “Pay Bills.” Funds can either be sent as a mailed check or an ACH electronic transfer. *Note: Bill Pay is for sending money to external… Read more →
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Where do I go to manage my credit card?
1. From the landing page, click on “Self Service.” 2. Select “Credit Card Full Access” from the drop down menu. This will open the full credit card portal in a new window (make sure to enable pop-ups for this page… Read more →
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How do I register to use Zelle®?
1. After logging in, select “Move Money” near the top of the screen. 2. In the dropdown menu, select “Send Money with Zelle®.” 3. Choose an email address, phone number, and account to use with Zelle®. 4. Read the Terms… Read more →
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How do I change the name of one of my accounts?
1. From the landing page, select “Manage Accounts.” 2. Click on the pencil icon to the right of the account name. 3. Enter the name you would like to display for the account, then click the green check box to… Read more →
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How do I view my transactions?
1. From the landing page, click on the account for which you would like to view your transactions. 2. Your transactions will be listed chronologically. Click directly on a transaction to view details. 3. On the details screen, you can… Read more →
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How do I view the details of a transaction?
1. From the landing page, select the account from which the transaction occurred. 2. You can search by name or use the filter option to narrow the results by date, credit or debit, amount of the transaction, transaction type, or… Read more →